Author: Nathan Cole

I settled into the control room of our office’s scheduling hub, watching the floor-plan live map update as a colleague reserved a seat, another grabbed a meeting room and a vendor checked in. That’s when I knew a full-scale review of the system was overdue. This Skedda Booking review captures everything I discovered while running the system across desks, rooms and visitor flows in a live hybrid-work environment. As a senior technology specialist I’ve managed space-booking systems for years, so I approached this tool with high expectations. I’ll tell you what worked, what felt rough, and whether this platform truly…

I launched the deployment of the system in our tech hub this morning, pressing the mobile-app button to reserve a desk and walking through the building to the exact spot with no confusion. That’s when I really began assessing this tool. In this Envoy review I share what I found when integrating the software across rooms, desks and visitor flows. As a senior technology writer and system integrator I’ve seen many workspace platforms and I can tell you: this one makes me lean forward in my chair. 1. System Overview From my weeks of hands-on testing the platform, Envoy is…

The red “Occupied” light on the Get Joan 6 tablet was staring back at me, but through the glass wall, the room was clearly empty. Another phantom meeting, another five minutes of my team’s life wasted on a pointless scavenger hunt for a place to talk. That was the final straw. Our old, fragmented system of shared calendars and hopeful sticky notes was costing us more than just time, it was eroding a culture of efficiency. This Get Joan review is born from that frustration, and from the six months of meticulous evaluation that followed. I deployed the system across…

Think about the last time you had a problem with a service. Maybe your internet was down. Or a software bug was driving you crazy. You sent an email, filled out a web form, maybe even started a live chat. Then you waited. You wondered, “Did they get it? Who’s handling this? Is it gonna get lost in the void?” This exact frustration, this chaos, is what a ticketing system is designed to eliminate. So, what is a ticketing system? In its essence, it is a centralized software platform that organizes, tracks, and manages customer requests and internal issues from…

In the modern workplace, the traditional sea of assigned cubicles is rapidly giving way to a more dynamic, fluid model. If you’ve walked into a contemporary office lately, you’ve likely seen it, a landscape of clean, unclaimed workstations that employees choose each day. This is the reality of hot desking. But for the uninitiated, a critical question remains, what are hot desks? Simply put, a hot desk is an unassigned workspace that is available for use by any employee on a first come, first served or pre booked basis. It is the cornerstone of the activity based working model, a…