Teamwork Review 2026 – Features, Pricing & Verdict

Teamwork is a comprehensive project management suite specifically designed for client-focused teams, especially agencies, consulting firms, and professional service organizations.

It goes well beyond simple task lists by bundling project management, team collaboration, and resource capacity planning into one platform.

The goal is to provide visibility from initial client intake and proposal creation all the way through project execution, time tracking, and final invoicing.

If you’re juggling multiple client projects, constantly tracking billable hours, and need to know exactly who on your team is overloaded, a detailed Teamwork review is exactly what you need to decide if this platform has the right feature set. Its strength lies in its ability to connect billable work directly to team capacity.

1. Overview

Teamwork, the platform formerly known as Teamwork Projects, has matured significantly into a robust solution for managing client-centric work.

It’s structured around the idea of a project, but integrates key adjacent functions like team workload management and client communication. Unlike some general project tools, Teamwork is built for accountability and profitability.

That means features like time tracking, resource scheduling, and invoicing aren’t just add-ons; they are deeply integrated into the core workflow.

This structure allows managers to connect the dots between the work being done, the time it takes, and the cost associated with it.

When you look at a task in Teamwork, you’re not just seeing the deadline and assignee; you’re seeing estimated time versus logged time, the related budget, and the current resource load on the assignee.

It’s a holistic approach, which is why a thorough Teamwork review is critical for professional services firms needing better operational control.

2. Why You Can Trust Us

Our analysis for this Teamwork review is grounded in practical application across multiple environments, specifically those in the agency and consulting sectors.

We don’t just read the spec sheet; we implement, configure, and use the software daily to manage real client deliverables, track hundreds of billable hours, and reconcile resource conflicts.

Our reliability stems from this deep, contextual understanding of the pain points Teamwork is designed to solve.

We have cross-referenced platform functionality with current industry benchmarks and competitor analysis, providing a fact-based and accurate assessment of its current strengths and weaknesses.

This approach ensures you receive a clear, professional verdict based on the realities of using Teamwork in a high-demand professional setting, delivered with confident authority and zero exaggeration.

3. Key Features

The power of Teamwork isn’t in a single feature but in how its various modules integrate. It’s designed to handle the entire lifecycle of a client project.

Comprehensive Project Management

This is the foundation. Teamwork offers the full suite of project views—List, Board (Kanban), Gantt, and Table—all drawing from the same core task data.

The Gantt chart functionality is particularly strong, allowing for easy creation of dependencies and critical path visualization.

Task management is detailed, supporting subtasks, recurring tasks, and custom fields, which is essential for tailoring the platform to niche project methodologies.

You can create project templates, too, which saves huge amounts of setup time when launching a new client engagement that follows a standardized approach.

Resource Management

This is, arguably, the most compelling feature for any service firm. The Resource Management module lets you visualize your team’s capacity, seeing who is over-allocated and who has bandwidth.

You can forecast future resource needs, plan team assignments based on skill sets, and see the financial impact of resource decisions.

Being able to easily drag and drop assignments and instantly see how it affects an individual’s utilization percentage is invaluable for maintaining team health and hitting profitability goals.

Time Tracking and Billing

Time logging in Teamwork is straightforward, which is important because if it’s complicated, people won’t do it.

Time can be logged directly on tasks, through a dedicated timer, or via mobile. Crucially, that logged time can then be marked as billable or non-billable and automatically fed into invoices.

This feature streamlines the transition from completed work to getting paid, eliminating the manual reconciliation that often bottlenecks agency finance departments.

Client Collaborator Access

Handling clients within the system without giving them full admin access is a necessary balancing act. Teamwork manages this by allowing controlled access for external parties.

Clients can view project progress, leave comments, review files, and mark milestones complete, all within the secure project environment, without ever seeing your internal notes, budgets, or resource planning data.

It professionalizes client communication and reduces the endless email chains that plague many service businesses.

Project Portfolio Management (PPM)

For executives or departmental heads, the PPM tools provide high-level visibility.³ You can aggregate data across all active client projects to see which ones are on track, which are slipping, and the overall health of the entire portfolio.

This capability, driven by customizable reports and dashboards, moves Teamwork beyond day-to-day task execution into strategic business oversight.

4. User Experience

The user experience in Teamwork is generally clean, modern, and highly functional, though it does carry the complexity you expect from an all-in-one system.

When you first log in, it feels intuitive—you can jump right into creating tasks or projects.

The navigation is logical, typically following a hierarchy from the overall portfolio down to a specific project, and then down to tasks and subtasks.

Switching between the different project views (List, Board, Gantt) is seamless, allowing different team members to work in the format they prefer while still using the same underlying data.

However, the depth of features can sometimes make the initial setup daunting. Customizing project settings, configuring webhooks for advanced automation, or setting up the Resource Management module to perfectly reflect your team’s availability and cost profiles takes effort.

It requires a dedicated project administrator or operations professional to get it truly humming. For daily users, the experience is excellent; time tracking is simple, notifications are clear, and the interface is quick.

For the administrator, there’s a learning curve to properly unlock its full potential. They’ve done a great job of making complex functionality accessible, but complexity remains complexity.

5. Performance and Reliability

Performance is crucial, especially when you’re dealing with real-time resource allocation and time tracking.

Teamwork is cloud-hosted and generally exhibits high speed and stability. Task creation, updates, and navigation between projects are quick.

The system rarely feels sluggish, even when dealing with projects containing thousands of tasks.

The one area where performance can be slightly taxing is in the highly graphical Resource Management module, where the platform is crunching and visualizing data for dozens of people across many weeks simultaneously. It’s still fast, but you notice the data density.

In terms of reliability, Teamwork maintains excellent uptime, which is essential for a tool that handles continuous time logging and client deliverables

They have the standard security and recovery protocols you would expect from an enterprise-grade SaaS provider.

For agencies and consultancies that bill by the hour, an outage is a direct loss of revenue, so having a platform with proven high reliability like Teamwork is non-negotiable.

They also handle regular feature updates well; they introduce new capabilities steadily without disrupting the core workflow.

6. Pricing and Plans

Teamwork offers a tiered pricing structure that scales based on team size, required features, and the level of customization needed.

Their structure is built to cater to small teams starting out all the way up to large, globally distributed professional services firms.

They offer a Free Forever plan that is very generous for small, hobbyist teams, supporting up to 5 users and basic project management functionality, which is a great way to conduct an initial Teamwork review of the interface.

The key plans for professional organizations start here:

The Deliver plan is where most growing professional teams start. It unlocks the core Project Management functionality, including unlimited client users and project templates.

This is excellent for teams that are primarily focused on project execution and simple collaboration.

The Grow plan is the critical step up for resource management.

It introduces the full Resource Management module, Portfolio Management, and heavier customization features.

For any firm managing profitability, the Grow plan is usually mandatory because it connects the project work to team capacity and budgeting.

The top-tier Scale plan is for large, mature organizations requiring enterprise-grade security, advanced administration, premium support, and greater feature limits, often including unlimited financial tracking and dedicated account management.

Here is an overview of the pricing, which is billed annually:

Plan Name	Best Suited For	Key Features Unlocked	Approximate Price (Per User/Month)
Free	Individuals, very small groups	Basic tasks, messaging, limited storage	$0
Deliver	Growing Project Teams	Unlimited client users, project templates, time tracking	$13.99
Grow	Profit-Focused Agencies	Resource Management, Portfolio Management, Budgeting	$25.99
Scale	Large Enterprises	Enterprise features, dedicated support, unlimited financial tracking	Custom/Negotiated

It is worth noting that the per-user price drops slightly as you purchase licenses for more users, but the prices shown here are typical baseline costs. If resource management is what you’re really after, you must budget for the Grow plan or higher.

7. Integrations and Compatibility

A project management platform must integrate cleanly with the tools professionals use every day, and Teamwork does a solid job here. Its native integrations cover the most common areas of business operations.

For communication, it links directly with Slack and Microsoft Teams, allowing users to manage tasks, get notifications, and log time without leaving their chat application. This improves adoption significantly.

In the finance and billing category, which is central to a Teamwork review, it integrates natively with platforms like QuickBooks and Xero, streamlining the process of turning logged time into client invoices and syncing financial data.⁸ This automation between tracking and billing is a major time-saver.

For file storage and documents, it connects seamlessly with Google Drive, OneDrive, and Dropbox, ensuring that all project assets are linked directly to the relevant task or project.

If you are using other specialized tools, Teamwork offers a robust API that allows custom connections to virtually any other internal or external system.

Furthermore, it integrates with popular workflow automation tools like Zapier, letting you connect to hundreds of other applications for triggered actions—for instance, automatically creating a project in Teamwork when a new deal closes in Salesforce.

The platform is fully web-based, accessible via any modern browser, and has highly-rated mobile applications for both iOS and Android, which are necessary for professionals who need to log time or check status updates while traveling or away from their desk.

8. Product Specification

For a quick reference on the technical capabilities and system architecture, here are the core product specifications for Teamwork.

Specification Category	Detail	Notes
Deployment Model	Cloud (SaaS)	Accessible via web browser; no local installation required.
Primary Focus	Client Project Management & Professional Services Automation (PSA)	Heavily optimized for billable work and resource capacity.
Core Modules	Projects, Boards, Workloads (Resource), Time, Invoices, Client Users	Fully integrated modules supporting the project lifecycle.
Security Standards	ISO 27001 Certified, GDPR Compliant	Enterprise-grade security and compliance protocols.
API Access	Comprehensive REST API	Available for building custom integrations and extensions.
Available Views	List, Board (Kanban), Gantt Chart, Table View, Calendar	All views are based on the same underlying project data.
Client Access	Unlimited Free Client Users (from Deliver plan up)	Controlled, permission-based access for external parties.
Time Tracking	Integrated timer, mobile logging, billable status tracking	Essential feature for professional services automation.

9. Pros and Cons

Like any powerful tool, Teamwork has its distinct advantages, but it also comes with certain compromises that need to be weighed against your specific needs.

Pros	Cons
Integrated Resource Management	High Cost for Full Feature Set
Excellent tools for tracking capacity and preventing team burnout.	Critical features like Resource Management require the expensive Grow plan.
Dedicated Client Collaboration	Initial Setup Complexity
Easy to onboard clients without compromising internal security or data.	Configuring workloads, templates, and billing can take time and expertise.
Seamless Time-to-Invoice	Steep Mobile App Learning
Direct link between logged time, billable status, and financial systems.	The mobile experience, while functional, feels dense and sometimes cluttered.
Highly Customizable Workflows	Overkill for Simple Teams
Custom fields, project templates, and advanced automation options.	Too much functionality and cost for small, non-billable, internal teams.
Strong Security & Reliability	Reporting Requires Configuration
Enterprise-grade uptime, security, and compliance certifications.	Getting the perfect portfolio report takes considerable setup time in the back-end.

10. Customer Support

Customer support for Teamwork is tied directly to the plan you subscribe to, which is standard practice for SaaS platforms.

For users on the Free and Deliver plans, support is primarily handled through a responsive help center, video tutorials, and email support that operates during business hours.

Their documentation is comprehensive, which often allows users to solve common issues themselves.

However, the quality of support scales dramatically starting at the Grow plan. Subscribers at this level typically receive priority email and chat support, with faster response times and direct access to more senior support specialists.

For the top-tier Scale clients, you receive dedicated account management, 24/7 priority support, and often specialized consulting for onboarding and integration, which is critical for large, complex deployments.

Given the depth and complexity of the Resource Management and financial tracking features, I recommend that any organization whose profitability relies on Teamwork seriously consider the Grow plan minimum.

You will inevitably need expert assistance with advanced configuration, and having reliable, prioritized support is worth the extra investment to keep operations running smoothly.

11. Ideal Use Cases

Teamwork is specifically optimized for a few key areas where the integration of time, resources, and projects provides a competitive edge.

Digital and Creative Agencies

These firms constantly manage multiple client campaigns, needing to track billable hours, allocate designers and copywriters across various jobs, and provide clients with visibility. Teamwork handles intake, execution, and billing all in one place, which is perfect for agency operations.

Consulting and Professional Services

Consultants live and die by utilization rates and billable time. Teamwork’s Resource Management module lets practice managers accurately forecast capacity, ensuring they don’t over-commit their experts or miss opportunities due to perceived lack of bandwidth.¹⁰ The time-to-invoice link simplifies the entire financial workflow.

Marketing and Internal Service Teams

While often focused on external clients, internal service teams like Marketing or IT also operate like agencies—they manage requests (projects), track time spent (chargebacks/cost allocation), and need to manage the workload of their specialists.

Teamwork provides the structure needed to treat internal requests like professional projects, measuring service delivery efficiently.

Product Development with Service Components

For companies that sell a product but also offer implementation or customization services, Teamwork is excellent for separating the R&D work from the billable client service work, while still managing both sets of resources from a single platform.

12. Alternatives

The competitive landscape for project management is broad, but when focusing on the Professional Services Automation (PSA) aspect that defines the Teamwork review, the field narrows slightly.

Software Name	Primary Focus	Best For	Trade-Offs vs. Teamwork
ClickUp	Highly Flexible Work Management	Teams needing massive customization and an all-in-one approach for internal operations.	Resource Management and client billing are less integrated and robust than in Teamwork.
Wrike	Enterprise Work Management	Large, highly structured organizations needing strong reporting and governance.	Can feel less intuitive and often less focused on the agency/client billing model.
Monday.com	Visual Project Management (Low-Code)	Teams prioritizing extreme ease of use, visual clarity, and quick deployment.	Lacks the native, integrated depth for Resource Management and full PSA features.
Harvest	Time Tracking and Invoicing	Teams whose primary pain point is only time tracking and simple invoicing.	Not a comprehensive project management tool; relies on integration for task execution.

Ultimately, if your business model is centered on billing time to clients, and you need to optimize the utilization of a shared pool of experts, Teamwork is hard tobeat due to its unified PSA capabilities.

If your focus is purely on internal collaboration or extremely high-level development tracking, one of the others might be a better fit.

13. Bottom Line: Our Verdict

Teamwork delivers on its promise to be a robust, integrated Project Management and Professional Services Automation solution. Its greatest asset is the seamless connection it forges between tasks, time tracking, resource capacity, and client visibility.

For agencies, consulting firms, and any business where time equals money, the platform provides the essential operational visibility needed to maintain profitability and avoid employee burnout.

While the system is powerful, it does require commitment. You need to invest time in the initial setup, particularly within the Resource Management module, to ensure it accurately reflects your costs and team availability.

Furthermore, the necessary features for truly running a profitable service business—namely resource allocation and budgeting—sit in the higher-priced tiers, which means you must treat the platform as a significant operational investment, not just a simple task app.

For any firm looking to scale their client service delivery, professionalize their workflows, and move away from spreadsheet-based resource tracking, Teamwork offers a comprehensive and reliable path forward.

We conclude this Teamwork review by affirming its position as a top-tier choice in the PSA software category, perfectly suited for the demands of 2026.

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